Shipping policy

Shipping Methods and Costs

a. United Kingdom

  • Royal Mail Tracked 48: £2.99
    • Delivery Time: 2-3 business days

b. International

    • Royal Mail Tracked International Shipping costs are calculated at checkout. 
      • Delivery Time: Europe delivery aim: 3-5 business days, Worldwide delivery aim: 5-7 business days

    Shipping costs are calculated based on the destination and the weight of the items in your order. The final shipping cost will be displayed at checkout.

    Order Processing Time

    We strive to process and dispatch all orders within 2-3 business days after the order is placed. Please note that orders are processed during business hours (Monday to Friday, 9:00 AM - 5:00 PM GMT). Orders placed on weekends or public holidays will be processed on the next business day.

    Bank Holiday Notice

    Delivery timeframes are based on working days. Orders placed around UK bank holidays may experience slight delays due to non-working days in production and courier services.

    Delivery Time

    Delivery times vary depending on the shipping method selected. The estimated delivery times are provided above and are based on typical transit times provided by our carriers. Please note that these times are estimates and are not guaranteed.

    Tracking Your Order

    Once your order has been dispatched, you will receive an email confirmation with tracking information. You can use this tracking number to monitor the status of your delivery through the carrier's website. If you have any questions or concerns about your order's tracking, please contact us at hello@displaychamp.com

    Shipping Delays

    While we make every effort to ensure timely delivery, there may be occasional delays due to factors beyond our control, such as weather conditions or carrier delays. If your order is delayed, we will do our best to keep you informed and provide updates on the status of your shipment.

    International Orders & Customs Charges

    Please note that international customers are responsible for any import duties, VAT, taxes, handling fees, customs clearance charges, or other fees required by their country upon delivery. These charges are not included in the item price or shipping cost.

    We strongly advise that you research your local import regulations and potential fees before placing an order.

    If you are unsure about your country’s import policies, we recommend contacting your local customs office or postal authority for clarification.

    Undeliverable Packages

    If a package is returned to us as undeliverable due to an incorrect address or failure to collect the package, we will contact you to arrange redelivery. Additional shipping charges may apply for redelivery.

    Lost or Damaged Packages

    In the unlikely event that your package is lost or damaged during transit, please contact us at hello@displaychamp.co.uk within 7 days of the expected delivery date. We will work with the carrier to resolve the issue and ensure that you receive your order as quickly as possible.

    Changes to Shipping Policy

    We reserve the right to update or modify this Shipping Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically to stay informed about our shipping practices.

    Contact Us

    If you have any questions or concerns about our Shipping Policy or need assistance with your order, please contact us:

    Email: support@displaychamp.com

    Thank you for shopping with Display Champ. We appreciate your business and are committed to providing you with the best possible service.