Privacy policy

 

Privacy Policy

Effective Date: 19th November 2024

At Display Champ, we are dedicated to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you visit our website or purchase our products, regardless of your location. By using our website, you agree to the practices described in this policy.

1. Information We Collect

a. Personal Information
When you make a purchase or attempt to make a purchase through our website, we collect certain personal information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

b. Device Information
We automatically collect information about your device when you visit our website. This includes information about your web browser, IP address, time zone, and some of the cookies installed on your device.

c. Order Information
We collect information about the products you view, what pages or products you interact with, and how you navigate our website. This information helps us understand your preferences and improve your shopping experience.

d. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that allow us to remember your preferences and recognise you on future visits.

2. How We Use Your Information

We use the information we collect in the following ways:

  • To Process Your Orders: We use your personal information to fulfill orders, process payments, and provide you with order confirmations and invoices.
  • To Communicate With You: We use your contact information to send you updates about your order, respond to inquiries, and provide customer support.
  • To Improve Our Website: We use device and order information to analyse website traffic, understand customer behavior, and improve our products and services.
  • To Send Marketing Communications: With your consent, we may send you promotional emails and newsletters about our products, special offers, and upcoming events. You can opt out of these communications at any time.

3. Sharing Your Information

We respect your privacy and do not sell your personal information to third parties. However, we may share your information with:

  • Service Providers: We work with trusted third-party service providers to process payments, fulfill orders, deliver products, and provide analytics. These providers have access to your information only to perform these tasks on our behalf and are obligated to protect your data.
  • Legal Compliance: We may disclose your personal information if required by law, regulation, or legal request, or to protect our rights or the rights of others.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

4. International Data Transfers

As a global company, we may transfer and store your personal information outside of your home country, including to countries that may not have the same data protection laws as your country. However, we take steps to ensure that your data is treated securely and in accordance with this Privacy Policy. When transferring data internationally, we comply with applicable legal requirements and implement safeguards such as standard contractual clauses approved by relevant regulatory authorities.

5. Data Security

We take data security seriously and implement industry-standard measures to protect your personal information. This includes using encryption, secure servers, and other technologies to safeguard your data. However, please note that no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Access: You have the right to request access to the personal data we hold about you.
  • Correction: You have the right to request that we correct any inaccuracies in your personal data.
  • Deletion: You have the right to request that we delete your personal data, subject to certain conditions.
  • Data Portability: You have the right to request that we transfer your data to another service provider, where technically feasible.
  • Objection: You have the right to object to the processing of your personal data in certain circumstances.
  • Restriction: You have the right to request the restriction of processing of your personal data in certain situations.

To exercise any of these rights, please contact us at support@displaychamp.co.uk.

7. Retention of Information

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

8. Children’s Privacy

Our website is not intended for use by children under the age of 16, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately so we can take appropriate action.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other reasons. We encourage you to review this policy periodically to stay informed about how we protect your information. Any changes to this Privacy Policy will be posted on this page, and the "Effective Date" will be updated accordingly.

10. Contact Us

If you have any questions about this Privacy Policy, our data practices, or wish to exercise your rights, please contact us:

Email: hello@displaychamp.com

Thank you for trusting Display Champ with your personal information. We are committed to ensuring your privacy and providing a safe and secure shopping experience.