FAQ
How long does it take to receive my order?
We proudly make and customise every single order by hand. Standard orders are typically processed within 2working days, with shipping times depending on your location. For custom orders, processing may take a bit longer. You’ll receive tracking information once your order is on its way.
Can I customise my display case?
Yes, we offer customisation options, including engraved nameplates, custom background images, and more. You can choose these options when placing your order, allowing you to personalise your display case to suit your memorabilia.
If you would like to submit your own images for background printing please get in touch via the contact page.
Do you ship overseas?
Yes, we ship to most worldwide destinations.
Please note: Shipping charges apply, duties & customs charges are at the buyers responsibility and not included in the shipping price.
What is your returns policy?
We are pleased to offer a return or exchange for unwanted non-personalised goods within 28 days of receipt.
Received a damaged product? We take great care in our manufacturing and shipping process. In the unlikely occasion you find a fault or damage with your order, please report these to us within 72 hours of receipt.
Do you offer a Warranty?
All Display Champ products come with a 2-year limited warranty from the date of purchase. This warranty covers defects in materials and workmanship under normal use and conditions. If a product fails due to a manufacturing defect within this period, we will repair or replace the item at no additional cost to you.
For more information & how to claim, check out our Warranty Policy Page
How do I assemble my display case?
Our display cases are pre-build so no assembly is required.
